State Farm® Insurance Agent Russ Glaze
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rylee ward
August 17, 2024
"Was very helpful in helping me understand the policy i needed and finding the best rates!"
Krista Dawson
July 26, 2024
"State Farm Rep Kelsey McDonald went above and beyond to help getting new insurance. I highly recommend her in the Borger office"
April Davis
July 16, 2024
"We have all of our policies through Russ. We love State Farm and our local office!"
Maria Zubia
July 8, 2024
"Absolutely love Rainey! She is always helpful and attentive."
Bailey Kelly
July 3, 2024
"Kelsi was very professional, efficient and friendly."
"Bailey, Thank you for the review. We promise to take care of all your insurance and financial service needs. If you need anything you call me on my cell phone or at office. Thank you Russ"
Kellie Murrell
July 3, 2024
"Very friendly and helpful and knowledgeable company. I can’t imagine going anywhere else for all my needs! Rainey Hawkins in the Amarillo location is Absolutely 💯 the Best person a customer could have. !!!"
Jan Schmitkons
July 1, 2024
"I would recommend Russ Glaze State Farm Insurance to anyone. Rainey was very knowledgeable and helpful."
jimmy miller
July 1, 2024
"Got me cheaper rates for same coverage."
Nick Sweeney
June 30, 2024
"My wife uses Russ for our truck and trailer. Great guy, great service. Highly rexommend"
Tovee Carothers
June 25, 2024
"Kelsi was very sweet and friendly!"
Kenny Grabber
June 25, 2024
"Helpful and reasonably priced. I was surprised at how good my experience was. Kelsi was exceptional with her customer service. Ask for her if you're trying to get better insurance."
"Kenny, thank you for the review! Thank you for letting us take care of your auto, home, life, health, and financial service needs. You can always reach me on my cell phone if you need me. I promise we will work our tail off for you, thanks! We love referrals!!! We love helping our community youth sports! Russ"
Kimberly Taylor
June 24, 2024
"Im editing my review, leaving the original as the last paragraph. I feel the need to edit because the experience I am now having with this office since Oscar has left has not been a pleasurable one. I have been harassed by Brad by calling, leaving voicemails and texts wanting me to do the same survey I had already done THREE times. I informed him of this after the first text. After a couple of week of this I told him to CANCEL the policy on 6/4, with the next due date being due on 6/8 and to not take any more money out of my account and to refund the down and first months premium. He informs me he "suspended' it. Two days go by and I then got a text from him from a different number stating he found a different life policy that was cheaper and no surveys/physicals. I didnt as for him to go trying to find "loop holes" I asked him to cancel it. Im then greeted with more text in a what I feel was a hostile manner. A week later, I'm receiving letters from State Farm stating my policy will be canceled for non payment if not paid by 7/8. I called the 1-800 number and spec to a very nice gentleman in the cancelation Dept where I was informed that on 6/4 Brad had put in for my policy to be canceled on 6/4 for NON PAYMENT!!! The gentleman tried to reach Russ Glaze by phone and what do you know...He's not available! He sends him a very detailed email of my complaints and I was supposed to hear back no later than 48 hours, which would have been last Monday 6/17 (I made this call on 6/13) I still have yet to hear from Mr. Glaze but sure got a message from a lady in the office wanting the payment on a policy that should have been canceled. Im still waiting on a call Mr. Glaze and for the premium to be put back in my account. I have given it more time than is fair and I was told by the cancelation department. Make it right and I will edit my review to reflect it. (Original review)....I got the pleasure of dealing with Oscar, he was very fast and professional getting me signed up. Very sweet man and I look forward to working with him on any of my other insurance needs."
"Kimberly, thanks for putting your trust in our agency! Oscar does a great job!! Glad he is on our team!!! We are a top agency in the nation! We will take care of all your insurance and financial service needs! We know how fortunate we are to take care of you and your family. We also know how hard you work for your money, and we want to work just as hard for you! Please let us help you as well! If you ever need anything don't hesitate to call! Thanks again, Russ"
Caleb Murley
May 29, 2024
"Great set of people always polite when i call"
Reject
May 14, 2024
"Brad Davis manages this office, his negligence and mismanagement is costing a lot of people their homes. Steer clear of anything Brad touches."
Vincent ******
April 29, 2024
"Very helpful, they have answered all my questions."
Leigh Anne Isbell
April 27, 2024
"Russ and Oscar were helpful and made the transition of switching our insurance to State Farm easy. Would recommend them to anyone needing coverage. We have our home and cars with them."
MariAnn Vasquez
April 16, 2024
"Oscar Rojas worked hard to get us a great policy! He did a fantastic job!"
Richard Ellis
April 16, 2024
"Oscar it was a pleasure doing business with you! Saved me a ton of $$!"
Khori Lott
April 15, 2024
"Oscar was very helpful while getting my car insurance! Highly recommend"
Rachel Schuck
April 12, 2024
"I've always had a Great experience with State Farm. I feel like I have peace of mind knowing they have me covered. Clay is excellent, answered all of my questions and set me up with exactly what my family needs."
Rebecca Diggs
April 9, 2024
"When my car insurance jumped, I called around hoping for a better rate but not really expecting it. Oscar was friendly and easy to work with and was able to get me a significantly lower rate through State Farm. I’m definitely glad I gave him a call."
"Rebecca, thank you for the review! We will work our tails off for you. I promise to always give you the best advice as it pertains to your needs and what is most important to you. We want to be your first choice in all your insurance needs along with your financial service needs. Thanks, Russ"
Curtis Frazee
April 5, 2024
"Very pleased with this company. Great staff."
"Curtis, thanks for putting your trust in our agency! We are a top agency in the nation! We are very blessed you chose us. We work for you and our other customers. We know how fortunate we are to take care of you and your family. We love doing insurance, but a lot of people do not realize we take care of many customers financial service needs. Please let us help you as well! If you ever need anything don't hesitate to call! Thanks again, Russ"
Maribel Mendoza
April 2, 2024
"Oscar rojas gave me different options to look at on the house insurance also explained everything great. I understood everything that was included."
"Maribel, thanks for putting your trust in our agency! We are a top agency in the nation! We are very blessed you chose us. We work for you and our other customers. We know how fortunate we are to take care of you and your family. We love doing insurance, but a lot of people do not realize we take care of many customers financial service needs. Please let us help you as well! If you ever need anything don't hesitate to call! Thanks again, Russ"
mykayla hunter
April 1, 2024
"Oscar helped me out with a great deal on an auto policy. I also was able to bundle my home and auto with him. Very friendly service, patient and willing to work with what your needs are."
"Mykayla, thanks for putting your trust in our agency! Oscar does a great job!! Glad he is on our team!!! We are a top agency in the nation! We will take care of all your insurance and financial service needs! We know how fortunate we are to take care of you and your family. We also know how hard you work for your money, and we want to work just as hard for you! Please let us help you as well! If you ever need anything don't hesitate to call! Thanks again, Russ"
Four Price
March 21, 2024
"Oscar Rojas is a dedicated professional. He has high integrity and will take great care of your needs."
"Four Price, thanks for putting your trust in our agency! Oscar does a great job!! We are a top agency in the nation! We are very blessed you chose us for all your insurance and financial service needs! We know how fortunate we are to take care of you and your family. We also know how hard you work for your money, and we want to work just as hard for you! We love doing insurance, but a lot of people do not realize we take care of many customers financial service needs. Please let us help you as well! If you ever need anything don't hesitate to call! Thanks again, Russ"